This post describes exactly how to set up the HelpDesk ticket system using the Softaculous installer in cPanel.
You can have HelpDesk up and running on your web site in mins by utilizing the Softaculous application installer in cPanel.
To install HelpDesk using Softaculous, comply with these actions:
- Visit to cPanel.If you do not know how to log in to your cPanel account, please see this article.
- In the SOFTACULOUS APPS INSTALLER section of the cPanel house screen, click any one of the alternatives under Groups. The Softaculous installer page shows up.It does not matter which alternative you click under Groups. All of them start the Softaculous installer.
- In the Search message box, type helpdeskz and then press Get in.Alternatively, you can utilize the navigating pane on the left side. To do this, click Client Assistance, and then click HelpDesk.
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- Click Install. The installation web page appears.
- In the Select Procedure listing box, select the procedure.If you have an SSL certification set up on your site, choose https:// or https://www. If you do not have an SSL certificate mounted on your site, pick http:// or http://www.
- In the Select Domain name list box, select the domain for setup, or accept the default value.
- In the In Directory message box, type the directory site where you want to set up the application, or approve the default value.If you desire your domain name to go directly to the application, make sure the In Directory site message box is blank.
- In the Admin Username text box, type the administrator username.
- In the Admin Password text box, type the manager password.Ensure that you choose a solid password! The Softaculous installer gives a ranking for your password” s strength, and also turns green when the password is strong. Conversely, you can click the symbol beside the Admin Password message box, as well as Softaculous produces a strong, arbitrary password for you.
- Click the symbol to increase Advanced Options.
- In the Data source Name text box, kind the name of the data source to develop for the application, or accept the default worth.
- In the Table Prefix text box, kind the data source table prefix, or approve the default worth.
- If you do not wish to obtain e-mail notifications when application updates are readily available, pick the Disable Update Notifications Emails check box.A2 Organizing highly advises that you get e-mail notices when application updates are readily available. Maintaining your site upgraded helps prevent unauthorized access attempts and also data loss.
- To immediately update the application when updates are readily available, pick the Vehicle Upgrade check box.
- In the Back-up Place checklist box, you can pick an area to store application backups.
- In the Automated backups listing box, you can pick whether Softaculous makes regular backups of your application.
- In the Backup Turning listing box, you can pick how frequently Softaculous overwrites the earliest backup file with a brand-new backup file.
- To get website configuration info after the installation is complete, type an e-mail address in the Email setup details to text box.
- Review the installment alternatives and also setups, and then click Install. When setup is full, Softaculous gives details about the application” s arrangement.
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